Repair & Service

Door Repairs


Door or shutter broken? Can’t open, close or lock it? No problem, call BGID and we’ll get your problem sorted. Sometimes we can even fix things over the phone! Offering a nationwide 24/7 repair service for home and business BGID can help. With almost 50 years in the trade we’ve seen all kinds of doors and shutters

Need your door or shutter replacing quickly? Give us a call and tell us you’re in a hurry, you’ll be surprised what we can achieve at BGID.


Repairs and Servicing Number: 0121 559 8666

Out of Hours Emergency 24/7 Callout Number: 07778 375 310

Door Servicing


Be for your home or business having your doors serviced gives you piece of mind, helps adhere to safety legalisation and can improve the lifespan and reliability of your doors. We offer one off servicing or regular contracts so whatever your needs BGID can help.

Door Maintenance and Safety Legalisation


BGID hope that the following will help you in understanding the legal requirements for Service, Repair and Maintenance of Industrial Doors. This information is provided for guidance purposes only, and as a brief explanation of the regulations, it is not intended as a full and comprehensive report – for full information the reader should refer to the full regulations – primarily:


a) The Provision and Use of Work Equipment Regulations (PUWER) and

b) The Workplace (Health and Safety and Welfare) Regulations 1992.


  1. a)  Provision and Use of Work Equipment Regulations (PUWER)In general terms these regulations require that equipment provided for use at work is:
  • Safe for use
  • Maintained in a safe condition

and in some circumstances is inspected to ensure that it remains so.

Maintenance and Inspection should be carried out by a competent person, such as an Engineer from an established Industrial Door Company, however, and employee can carry out such work provided he/she is proven to be competent. A full record should be kept of all inspections and maintenance carried out.

  1. b)  Workplace (Health and Safety and Welfare) Regulations 1992Maintenance of the Workplace and of Equipment, Devices and Systems.  The workplace and equipment, devices and systems to which the regulations apply, shall be maintained (including cleaning as appropriate) in an efficient state, in efficient working order and in good repair.

Efficient in this context means, efficient from the point of view of health and safety and welfare, not productivity or economy. Where appropriate, the equipment, devices and systems to which this regulation applies shall be subject to a suitable system of maintenance.



Regulations require a system of maintenance, where appropriate, for certain equipment and devices – a suitable system of maintenance Involves ensuring that:

  1. Regular maintenance (including as necessary inspection, testing, adjustment, lubrication) and cleaning at suitable intervals.
  2. Any potentially dangerous defects are remedied, and that access to defective equipment is prevented in the meantime.
  3. Regular maintenance and remedial work is carried out properly
  4. A suitable record is kept to ensure that the system is properly implemented and to assist in validating maintenance programmes.


Examples of equipment and devices which require a system of maintenance to be in place include, lighting, fencing, fixed equipment used for window cleaning, emergency lighting, devices to limit the opening of windows, powered doors, escalators and moving walkways.  The frequency of regular maintenance, and precisely what it involves, will depend on the equipment or device concerned. The likelihood of defects developing and the foreseeable consequences, are highly relevant. The age and condition of equipment, how it is used and how often it is used must also be taken into account.


The Management of Health and Safety at Work Regulations 1992 include requirements on the competence of people whom employers appoint to assist them in matters affecting health & safety and an employees, duties to report serious dangers and shortcomings in health and safety precautions.